Übergeek: Services: hard drive data recovery | pc servicing and maintenance | laptop repairs | laptop screen replacements | laptop keyboard replacements | pc and laptop fixes | tape to cd transfer | home video to dvd transfer

Need computer help? Why wait? Contact us now...			TEXT OR CALL - 0777 246 4097 LANDLINE - 0116 287 7319 EMAIL - help@askubergeek.com
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How we can help you
	Übergeek to the rescue! We can deal with anything from a system that has completely died for no apparent reason, to providing you with a bit of virtual hand-holding while you install some new software. If your system is running slowly, takes you to websites you really don’t want to visit, or keeps trying to sell you things that you really don’t want, then you’ve probably got a virus or two. We can remove them, repair the damage and make sure that it doesn’t happen again. Data corruption, the ‘blue screen of death’, can’t make it print, can’t make it work, messages that you don’t understand…? Call us. We also do health checks, tidying up your computer and making it run as efficiently as possible. So… any computer problems at all, just call us. Costs To visit you and find out what needs doing: £30 (we will refund this against the cost of the job when you decide to let Übergeek fix it for you) Working on site; Home and micro business customers* £50 per hour, charged by the half hour. Business plus customers £65 per hour, charged by the hour or any part thereof. Consultant specialist on site £75 per hour, charged by the hour or any part thereof. (concessions may be available upon request) All charges are, of course, exclusive of parts. If your system can’t be fixed then the initial fee is refunded in full – although this hasn’t happened yet. To give you an idea of prices, see below... Laptop Problems? Keyboards:* Lost a key? If the keyboard underneath isn't damaged, keys can be replaced simply and cheaply. Prices start at 99p per key plus fitting fee. Dead keyboard? If your keyboard isn't working right it can be replaced. Prices start at under £10 plus fitting fee. Screens: Broken your display? Screen flickering? Seeing lines that shouldn't be there? Not a problem. Screens can be replaced quite easily. Prices start at a little under £30 plus fitting fee. Faulty Power Supplies / Broken Socket: Do you have to wiggle the power cable to make it work? Let us have a look and we'll diagnose the fault. It could be as simple as needing a new power cable which could cost as little as £5. General Computer Problems? Overheating / Cutting Out: If your machine is overheating and cutting out, it's likely it just needs a good internal clean. Depending on what make and model you have, it might prove to be a very simple fix. Give us a call so we can diagnose the problem accurately and give you a quote. Likely cost: £20 - £60 Hard Drive Problems: Laptop won't boot? Blue screen of death? Caught in a re-boot cycle? Don't worry, we'll test the hardware thoroughly to ensure our repairs will last and we'll get it working no matter what it takes! Likely cost: £20 - £45 + hardware Lost Documents: Can't find something that you know should be there? Give us a call as a matter of urgency. The quicker we get to the problem, the more likely we are to successfully recover all your documents. Likely cost: £20 - £60 Computer Running Slow: Does your machine grind along slowly, testing your patience as it stutters and splutters? It might need a simple software clean or a small hardware upgrade. Give us a call so we can diagnose the most cost effective solution for you. Likely cost: £30 - £45 + hardware Internet Connectivity Problems: Is your internet causing you upset? Call us so we can come and see the problem as it happens. This way we'll be better equipped to find the problem and fix it fast. We may even be able to extend your network to cover areas like garden and garage. Likely cost: £20 - £30 + hardware Other Services Tapes Transferred To CD / MP3: Got an old cassette tape of when you were a child? Maybe you have a recording of when you were in a band? Would you like to be able to listen using a PC or music system? Give us a call. Basic tape transfer starts at £10 per cassette. PLEASE NOTE: YOU MUST HAVE COPYRIGHT OF ALL TRANSFER MATERIAL. Tapes / Videos Transferred To Disk: Found your old wedding video? Maybe it's a tape of family since passed. To be able to watch using a PC or TV, give us a call. Basic tape transfer starts at £20 per tape for videos. A full titling service is available on request. PLEASE NOTE: YOU MUST HAVE COPYRIGHT OF ALL TRANSFER MATERIAL. Support Contracts We have a range of support contracts to fulfil your needs, starting from the annual PC checkup and clean, to the monthly backup / virus check and vacuum out for those with kids and pets. All contracts are paid by direct debit to help you spread the cost throughout the year. PAGE NOTES 'home and micro business' - Defined in this instance as; 1) home customers with many devices, and.., 2) business customers with 5 (five) computers or less. 'business plus customers' - Defined in this instance as businesses with 6 (six) or more computing devices. **'concessions' - you may me eligible for a reduced bill if you fall into any 'low income' and 'at risk' category. Likely candidates include pensioners, unemployed, students, nurses etc.
Ubergeek: calm in a crisis and we come to you.